📘 Introduction

FileBrio Software was founded on a simple mission: build professional offline recovery tools that empower users without compromising privacy or legality. FileBrio RAR Master allows users to recover access to their own encrypted or damaged RAR archives without uploading files, sharing data, or relying on risky online “unlocker” websites. This support and legal page outlines how the product should be used responsibly, what policies govern its use, and how to receive trustworthy support directly from FileBrio Software.

Everything in this document is designed to protect you—your privacy, your legal compliance, and your data integrity. By reading and understanding these guidelines, you ensure that your use of FileBrio tools remains lawful, safe, and fully supported.

🧭 TL;DR — Support & Legal Overview

FileBrio RAR Master operates entirely offline, follows strict privacy-first principles, and is intended exclusively for files you own or are authorized to access. This page summarizes our responsible-use guidelines, legal framework, support policies, and compliance standards.

• Responsible Use: Only for lawful recovery and restoration of your own archives or those you are authorized to manage.
• Clear Policies: Plain-language EULA and Privacy Policy; no hidden subscriptions or forced telemetry.
• Integrity: Digitally signed builds, SHA-256 checksums, and safe offline activation.
• Compliance: Aligns with GDPR, DMCA self-recovery exemptions, EU directives, and global data-handling standards.
• Support: Direct FileBrio support—no third-party “remote unlockers” or unofficial services.
• Licensing: Personal, Pro, Enterprise, and Site licensing options available with flexible deployment models.

In short: FileBrio combines privacy, legality, and transparency to provide a safe offline solution for recovering and managing your own encrypted archives.

🌱 Our Philosophy: Privacy, Legality, Transparency

All FileBrio products, including RAR Master, ZIP Magician, and 7z Magician, are built on three foundational principles:

• Privacy first: The software operates completely offline. No files, metadata, or passwords leave your device.
• Legality first: Tools are designed strictly for authorized, self-owned data recovery—not unauthorized access.
• Transparency always: No hidden telemetry, no subscriptions, clear EULA, published checksums, and signed installers.

Your data stays yours. Your recovery operations stay private. And your trust is earned through transparency, not marketing tricks.

🛡️ Responsible Use Policy

FileBrio tools are designed for legitimate, authorized data recovery. Acceptable use includes:

• Recovering access to personal files you created.
• Opening archives that belong to you but whose passwords you lost.
• Repairing corrupted or partially downloaded RAR files.
• Authorized internal recovery within an organization (IT, compliance, forensic teams).

Prohibited use includes:

• Recovering or bypassing protection on files you do not own.
• Attempting to decrypt protected software or copyrighted content.
• Using FileBrio tools in digital piracy workflows.
• Sharing or reselling modified FileBrio builds.
• Using cracked or repackaged versions of FileBrio software.

Unauthorized access may violate civil or criminal law. FileBrio Software does not condone or support misuse of its products.

⚖️ Legal Disclaimer

By using FileBrio RAR Master, you agree to the following:

• You are the rightful owner or authorized custodian of the data being processed.
• You will not use the software to access, distribute, or modify unauthorized data.
• You assume full responsibility for your use of the software.
• FileBrio Software is not liable for misuse, data loss, or illegal actions by users.

Your installation of FileBrio constitutes acceptance of our EULA and Privacy Policy.

📄 About the EULA

The FileBrio End User License Agreement outlines:

• Permitted uses of FileBrio products.
• License types and activation rules.
• Data-handling principles and privacy guarantees.
• Restrictions on redistribution and modification.
• Warranty disclaimers and liability limitations.

The EULA is written in plain, accessible language. Every user must accept it before activation or installation.

🔏 Privacy Policy Summary

FileBrio Software does not collect personal data during normal use. All recovery features operate offline. No files, metadata, or passwords are uploaded.

Optional anonymous diagnostics—such as crash reports—are sent only when you explicitly opt in. You can disable telemetry at any time.

FileBrio does not:

• Upload your archives.
• Store or transmit your passwords.
• Use hidden network communication.
• Share any data with advertisers.

Offline activation is supported for high-security environments.

🔐 Security & Integrity Verification

To ensure authenticity, all official FileBrio builds are:

• Digitally signed with an official FileBrio Software certificate.
• Released with SHA-256 checksums published on the official site.
• Internally verified against tampering.

How to verify:

1. Download only from the official domain.
2. Check SHA-256 hash using Windows or your preferred hashing tool.
3. Verify digital signature via File → Properties → Digital Signatures.

If verification fails, do not install the file. Contact support immediately.

🏛️ Ethical Use in Professional Settings

FileBrio tools are widely used in:

• Corporate IT departments
• Academic research
• Legal offices
• Digital forensic labs

When used professionally, FileBrio must follow institutional policies related to:

• Data protection
• Authorization
• Chain-of-custody
• Confidentiality
• Regulatory compliance (GDPR, HIPAA, etc.)

Enterprise licensing includes documentation required for audits and compliance verification.

⚠️ Third-Party Support Warning

FileBrio Software does not authorize any third-party “support services,” “unlock services,” or “remote help.”

We will never:

• Request remote access to your computer.
• Ask for your archive files.
• Ask for passwords or personal information.

Any website or individual offering “FileBrio unlocking services” is fraudulent. Only trust official support channels.

📨 How to Contact Support

You can reach the FileBrio support team through:

• Support Portal: available in the application’s Help menu
• Email: support@filebrio.com
• Contact Form: /support/contact/
• Enterprise Desk: enterprise@filebrio.com

Include the following when contacting support:

• Product version (e.g., RAR Master v1.4)
• Windows version
• GPU details (if relevant)
• License type (Free, Pro, Enterprise)
• Error messages or logs (if requested)

Typical response time:

• Pro & Enterprise users: under 24 hours
• Free users: 48–72 hours

🧩 Troubleshooting & Self-Help Resources

Before contacting support, you can consult:

• Knowledge Base (installation, activation, GPU setup)
• RAR Specialist FAQ (common errors and solutions)
• Error Code Glossary
• Corrupted Archive Repair Guide
• Offline documentation included with every installation

💳 Refund Policy

Refunds may be issued when:

• The software does not function as advertised
• The issue cannot be resolved by support
• The user owns a valid supported configuration

Refunds are not issued for:

• Unauthorized use
• Purchases of counterfeit FileBrio copies
• Incorrect product choice when a free edition was available
• Successful activation followed by normal use

🏢 Corporate & Enterprise Licensing

Enterprise-level customers receive:

• Volume activation keys
• Offline activation server options
• Portable deployment builds
• Compliance documentation
• Priority support
• Chain-of-custody safe workflows

🌍 Compliance & Legal Jurisdictions

FileBrio complies with international regulations governing cryptographic software and data privacy frameworks. This includes alignment with:

• GDPR privacy principles
• DMCA exemptions for self-owned data recovery
• EU Directive 2013/40/EU cybersecurity tools framework
• Export rules for consumer-level encryption software

Users are responsible for ensuring local compliance in their jurisdiction.

🔍 Why We Emphasize Responsible Use

Password recovery tools have legitimate, essential uses. But when presented without clear disclaimers, they can be misunderstood or misused. FileBrio takes a proactive ethical stance to ensure all documentation, ads, and user materials clearly communicate responsible usage and legal boundaries.

This protects users, maintains compliance with platform policies, and ensures long-term trust in the FileBrio brand.

📌 Safety Checklist for Users

• Download only from the official FileBrio website.
• Verify SHA-256 checksums before installing.
• Read and accept the EULA before activation.
• Use FileBrio only on files you own or are authorized to manage.
• Do not upload your archives to unknown online services.
• Never share your license key or personal data.
• Ensure GPU drivers come from trusted official sources.
• Back up your data before recovery/repair operations.
• Maintain documentation proving authorization if used professionally.

🤝 Ethical Statement

FileBrio Software is committed to ethical development, distribution, and documentation of encryption recovery tools. We oppose unauthorized decryption and do not enable intrusion into third-party data. Our work promotes digital privacy, secure data handling, and lawful access restoration.

📬 Contact & Legal Information

FileBrio Software Ltd.
Registered office: [Your jurisdiction placeholder]
Website: https://www.filebrio.com
Support: support@filebrio.com
Legal: legal@filebrio.com

FileBrio Software is independent and not affiliated with RARLAB, WinRAR, or any third-party archive vendor.

📘 Summary

FileBrio RAR Master is a lawful, privacy-first offline recovery toolkit designed to restore access to your own encrypted or damaged RAR files. By following responsible use policies, verifying authenticity, and using official support channels, you ensure security, compliance, and long-term trust in the FileBrio ecosystem.

⚖️ Legal Reminder & Notice